Privacy Policy

Last updated: November 2025

Introduction

PoWell respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website and use our consultation services.

Information We Collect

Information You Provide

When you contact us or request a consultation, we may collect:

  • Name and contact details (email address, phone number)
  • Information about your lifestyle preferences and habits
  • Communication preferences
  • Any other information you choose to share with us

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Browser type and version
  • IP address
  • Pages visited and time spent on pages
  • Referring website
  • Cookie data (see our Cookie Policy for details)

How We Use Your Information

We use the information we collect to:

  • Provide consultation services and respond to your inquiries
  • Improve our website and services
  • Send educational information you've requested
  • Communicate about appointments and consultations
  • Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

  • Consent: When you provide explicit consent for us to process your information
  • Legitimate Interests: To operate and improve our services, provided this doesn't override your privacy rights
  • Contractual Necessity: To fulfill our consultation services when you engage with us

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers who help us operate our website and business
  • Professional advisors when necessary for business operations
  • Law enforcement when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under UK data protection law, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

International Transfers

Your data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

PoWell
5 Westbury Gardens, Sheffield S1 9FT, United Kingdom
Phone: +44 1143 281 776
Email: [email protected]